My wife has an account in Bangalore and we are utilizing them for over 6 months now. It has enormously simplified our weekend shopping, no doubts about that. 1 cease searching for a lot of the objects and scheduled supply, versions a lot better than other web-sites. The big issue is the caliber of people today working the two in customer care and delivery. They can retain testing your restrictions, whether or not you acknowledge late shipping, early delivery, expired products and solutions, spoiled greens, defective card equipment, lacking items, cancelled goods, swapped merchandise, the record goes on, and everytime You will need to continue to keep reinforcing your specifications and boundaries.
Adjustments in weights are billed to our wallets and afterwards later on in orders are additional for the cart. Right now After i requested in 2 orders there was adjustment of two rs Every single and one was for that merchandise they mis-delivered then refunded.
Watch dialogue · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We will absolutely ahead your responses to your respective team and guarantee we consider important steps in order to avoid these incidents in near foreseeable future.
Deliberately seeking to fool shoppers. I placed get 2 days back again as well as delivery dude contacted me only once to verify my address. He was simply a society from me and he explained he couldn’t locate my handle and remaining for an additional location with out even informing me. Then i contacted client care they usually advised he are unable to arrive now so rescheduled my buy to future working day early morning slot And that i gained confirmation message that I'd personally get my grocery in morning slot. Following working day i waited whole day but no call no phrase from them, infact i tried to Get hold of them Nonetheless they no reaction after which you can later on last night in some way get in touch with matured to buyer care and they mentioned they misplaced buy so would swap and purchase and acquire it sent future working day night slot !
Changes in weights are charged to our wallets and afterwards later on in orders are extra for the cart. Now Once i purchased in 2 orders there was adjustment of 2 rs each and one was for that merchandise they mis-sent and after that refunded.
! All of us chucked out your goods, certainly, in addition to deducted that individuals shall no longer be likely to sequence bass in addition to meat by using bones by Substantial Basket. Relatively unsatisfying!
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• Now track your orders quickly on bigbasket. Introducing 'Order Assistant' to help with every thing that you have to know about your Energetic orders. Observe purchase position with 'Order Assistant' suitable in the time it truly is put till the delivery at your doorstep!
Their common responses are We'll refund devoid of even knowledge what customer is dealing with and 2nd we reorder merchandise to suit your needs but that should be accessible in upcoming produce slot which might be a person complete day. So you get one thing and await two times for a blunder by them.
Their time slots are never encourage for us given that you have to wait around one while working day for supply. Then they have Specific which they say 2 hour shipping and delivery but what you may need is just not available for Convey. Numerous instances obtained wrong orders, and these days they want me to attend yet another extra working day for an purchase which they misplaced.
Watch dialogue · bigbasket @bigbasket_com 7h Replying to @kapilwajapey We regret the inconvenience brought about. Could you make sure you support us with all your buy range? We will do our best that can assist you.
Underneath-ripe bananas: Numerous develop, precisely bananas, get seven days so that you can arrive at maturity instantly just after Large Container delivers. So now we've been buying the bananas through a close by store. This is the widespread fruit syndrome, we’ve seen.
* Effortless lookup alternatives: Simply store from the earlier buys with the assistance of SmartBasket, check over here else use our various search choices: scan the bar code search, give voice commands, use filters on categories or brand names.
Watch dialogue · bigbasket @bigbasket_com 8h Replying to @TanuuKunal We regret the inconvenience brought about. Could you remember to help us with your get quantity? We are going to do our best to assist you to.